Hearing Works

Terms & Conditions below:

  • The 3 months offer to pay applies only to cash paying customers – we accept all credit cards as a “cash equivalent”. Can a customer pay a part with their medical aid? Yes they can. The balance can be broken into 3 payments. Split Billing – Do not fall into the trap of split billing. This is highly illegal from a medical aid point of view. All the information should be on ONE invoice indicating the medical aid portion, assuming the customer has some benefits available. The patient portion, which will then be split into 3 equal monthly payments The 3 month payment plan is a s follows: Customer pays as follows: One third of the purchase price, at the time of purchase, One third of the purchase price, after 30 days from date of purchase, One third of the purchase price after 60 days from date of purchase. After a period of 3 months from the date of purchase the customer must pay any out-standing amount/s assuming the customer skips a payment or makes a partial payment etc.
  • The hearing aid remains the property of the audiologist at all times until full payment is received.
  • The customer is liable for the insurance of the hearing aid from date of purchase.
  • The patient must provide proof of insurance.
  • The hearing aid cannot be returned after 3 months, whether it is paid for in full or not. All factory / supplier warranties are in effect during the 3 month period and afterwards as well. Defective hearing can be returned for replacement or exchange within the warranty period of 12 months.
  • Hearing aids can be swopped out for a different model if the customer cannot adapt to the hearing aid or the hearing aid does not meet the customer’s hearing needs.
  • The trial period cannot extend beyond 2 weeks from the date of purchase.
  • Hearing aid adjustments are welcome at any time.
  • Customer to sign the Terms and Conditions
  • Each Hearing Works store is owned and operated by an independent hearing care professional.
  • Offer subject to change.
  • Errors and omissions excepted

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